ESTIMATED TIME OF ARRIVAL
We normally are only able to provide an Estimate Time of Arrival (ETA) and unable to guarantee delivery dates on all our special ordered products. As much as we would love to promise a firm delivery date, there are too many variables that can affect or delay a shipment. Its dependent on when your order was placed, the size of the order, how busy the manufacturer or supplier is at the time, available stock levels, weather conditions, when Canada Border Services Agency (CBSA) clears your products from customs and so on. If you would like a status update on an existing order, please send your inquiry to email@example.com
NOTICE: Due to COVID-19, please expect extended ETA's during these uncertain times.
We ship all our products within Canada using Standard Canada Post Ground Shipping and shipping is free on all orders over $500 dollars.
EXPEDITE SHIPPING OPTION
We usually can provide an Expedite Shipping Option at an additional cost. If you would like us to provide you with an Expedite Shipping quote on an existing order, please send your inquiry with your order number to firstname.lastname@example.org
IN-STORE OR CURBSIDE PICK UP
We provide an In-Store or Curbside Pick Up Option at no additional cost at our Vancouver showroom located in the Armory Design District near Granville Island.